If you’re scouting around for a collision repair shop, then one thing’s clear: you already have problem on your hands. Don’t add to it by randomly picking a collision repair shop out of nowhere. Do your research. Take your time and follow these steps to help you find the best one:
Start with friends and family. Chances are, you already know someone who has had collision repair work done. If you’re lucky enough, you’ll snag the name of your future repair shop from someone in your circle. If not, go online and keep looking.
Check the Basics
Verify their credentials. Are they licensed? Are they certified by the Better Business Bureau? How long have they been in the industry? Experience and long-standing experience are often hallmarks of a credible repair shop. For instance, names like BJ’s Auto Theft & Collision have been in the business for over 28 years. That’s an indication of just how excellent the shop’s services can be.
Go on a Shop Tour
People who work at a good repair facility will be proud and happy to show you around. Observe all you can. Are they neat and organized, or do technicians wing it? Is the work getting done competently or in a willy-nilly manner?
Ask about Parts
Do they use OEM parts or aftermarket parts? Owners of new cars should consider OEM–these might be pricier than aftermarket parts, but they’re a better choice. For owners of older cars, though, aftermarket parts will do, especially since some of the parts might already be obsolete.
Get an Itemized List
An itemized repair order will come in handy should problems happen later on, especially if you need to prove to the repair shop that the part should be covered by their warranty.
Find yourself an excellent collision repair facility. Start by putting these tips to good use.